Contact Us

Need help with a product, an order, delivery or a return? We are here to help.

Email us at support@synergyhouse.co.uk or use the contact form below. We aim to reply within two working days.

Order support

If your message concerns an existing order, please include:

• your order number;
• the email address used at checkout;
• a short description of the issue;
• clear photographs if an item arrived damaged, faulty or incorrect.

Returns

Please contact us before returning an item. We will confirm eligibility and provide the correct return instructions. Items sent without prior instructions may be delayed or returned to the sender.

For information about delivery, products and returns, visit our Frequently Asked Questions or Shipping & Returns page.