Terms of service
TERMS OF SERVICE
These terms apply when you use synergyhouse.co.uk or purchase from Synergy House, operated by B&A Synergy LTD.
Using our store
You must use this website lawfully and must not interfere with its operation, attempt unauthorised access, or use its content in a misleading or fraudulent way.
Products and availability
We aim to present product descriptions, images, prices and availability accurately. Colours and appearance may vary slightly between screens. Availability can change because stock is synchronised with our supply partners.
Orders
An order confirmation acknowledges that we have received your order. A binding contract is formed when the order is accepted for fulfilment.
We may cancel and refund an order if a product is unavailable, pricing is clearly incorrect, payment cannot be authorised, or fraud is suspected.
Prices and payment
Prices are displayed in GBP. Available payment methods are shown at checkout. You must provide accurate billing, delivery and contact information when placing an order.
Delivery
Available delivery services, charges and estimated delivery times are shown at checkout. Delivery dates are estimates unless expressly stated otherwise.
Please review our Shipping & Returns page for further information.
Returns and consumer rights
Nothing in these terms limits any rights provided to you by applicable UK consumer law. Our return and refund arrangements are explained in our Refund Policy.
Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful.
Subject to that, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from a purchase made as a consumer.
Changes to these terms
We may update these terms to reflect changes to our store, services or applicable law. The terms applying to an order are those in effect when the order is placed.
Governing law
These terms are governed by the laws of England and Wales. If you are a consumer, you retain any mandatory legal protections applicable in the part of the United Kingdom where you live.
Contact
Questions regarding these Terms of Service can be sent to:
Synergy House is operated by B&A Synergy LTD.