Terms of Service

These terms apply when you use synergyhouse.co.uk or purchase from Synergy House, operated by B&A Synergy LTD.

Using our store

You must use this website lawfully and must not interfere with its operation, attempt unauthorised access or use its content in a misleading or fraudulent way.

Products and availability

We aim to present product descriptions, images, prices and availability accurately. Colours and appearance may vary slightly between screens. Availability can change because stock is synchronised with supply partners.

Orders

An order confirmation acknowledges that we have received your order. A binding contract is formed when the order is accepted for fulfilment. We may cancel and refund an order if a product is unavailable, pricing is clearly incorrect, payment cannot be authorised or fraud is suspected.

Prices and payment

Prices are shown in GBP. Available payment methods are displayed at checkout. You must provide accurate billing, delivery and contact information.

Delivery

Available delivery services, charges and estimates are shown at checkout. Delivery dates are estimates unless expressly stated otherwise. Please review our Shipping & Returns page.

Returns and consumer rights

Nothing in these terms limits rights provided by applicable consumer law. Our return arrangements are explained in our Refund Policy.

Liability

Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from a consumer purchase.

Changes

We may update these terms to reflect changes to the store, services or law. The terms applying to an order are those in effect when the order is placed.

Contact

Questions about these terms can be sent to support@synergyhouse.co.uk.